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P
PacBluez
Participant
August 3, 2021
Question

Media Encoder Unexpected Errors / Won't Open Program

  • August 3, 2021
  • 1 reply
  • 677 views

Suddenly today, my ME no longer opens.  It loads until it reaches "Loading ImporterQuickTime.Bundle" and then prompts as an "unexpected error and cannot continue."  This is version 15.4.

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    1 reply

    gupta shivangi
    gupta shivangi
    Legend
    August 5, 2021

    Hi there,

    We appreciate you writing in. Which OS do you have? Are you launching AMe directly or encoding a Premiere Pro or After Effects project through it?

    Please share more details. We'll look in to this.

     

    Regards,

    Shivangi 

    karenf61822973
    karenf61822973
    Participant
    April 5, 2022

    having the same issue. Tried opening before Premiere Pro 22 and after and the same exact error as above. "Adobe Media Encoder Error" - Adobe Media Encoder has encountered an unexpected error and connot continue. Have tried uninstall and reinstalling. Doesn't work. Also tried uninstalling and adding Encoder 21 - it will open buy my Premiere Pro says it's not installed anywhere.

     

    All adobe creative is up to date (2022)

    Macbook Pro early 2015

    Monterey v 12.2.1

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