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ckpepper02
Inspiring
March 1, 2018
Question

Media Encoder won't launch on Windows 7 machine

  • March 1, 2018
  • 1 reply
  • 783 views

I'm on a PC running Windows 7. Up until 3 days ago I was working with After Effects and Media Encoder just fine. Now Media Encoder won't launch for anything. I've already tried the following:

1. Deleting the contents of the temp file

2. Updating Media Encoder through CC

3. Uninstalling AME and CC apps

4. Running the CC Cleaner tool

5. Tried deleting the SLCache file mentioned in other posts. Nada.

6. Created a batch file to delete that file and open AME, nothing.

I should also mention that I do not even get an error message. I tried watching the Task Manager and Process for AME to show up, but nothing ever fires.

I'm all out of ideas. I have a bunch of videos that are stupid AVIs that I gotta get encoded to mp4s. I've search these forums and people all have this issue? What's the deal? Are there other programs available that can do this?

My PC Specs:

Dell Precision 7510

Windows 7 Professional Service Pack 1

8GB RAM

64GB Storage free

Intel Core i7

64-bit

Nvidia Quadro M1000M

This topic has been closed for replies.

1 reply

Peru Bob
Community Expert
Community Expert
March 1, 2018

Just a shot in the dark:

I wonder of there might have been a firewall or antivirus update that is blocking AME?

ckpepper02
Inspiring
March 2, 2018

Well I can't say for certain that it's NOT that, but given the nature that my other Creative Cloud apps are working fine, I wouldn't nail this to that.