Media encoder won't open and error pop up keeps appearing
Hi! Whenever I try to open media encoder it either shuts down before opening or has an error message pop up saying: "an error has occurred, send report"
I've seen a lot of people have dealt with this same problem but I'm making a new post to bring the issue back up, the only solutions I have found were from this article posted by adobe support in a thread:
https://helpx.adobe.com/x-productkb/multi/products-crash-launch-macos.html
I tried it but nothing helped, I restarted my computer and that did not help, I am trynig to uninstall media encoder but an error keeps popping up saying it cannot uninstall (I force quit media encoder, this error is not bc the app is running) Does anyone have any other solutions?
I am in the middle of working and need a video rendered within the hour, does anyone have any alternatives to media encoder? I already rendered the video through after effects but now have the .mov and need to convert it to .mp4 in order for my boss to view it & post it!
If anyone has advice please let me know!
