Skip to main content
Z
Zyiah5E83
Participant
June 29, 2021
Question

Media Encoder won't open (Kernel Panics)

  • June 29, 2021
  • 1 reply
  • 138 views

I just got a new Macbook Pro (2020) with the M1 chip. After Effects renderer works perfectly fine but Media Encoder either pulls up a kernel panic/crash report or will show up in my dock before disappearing/closing. Is there a fix for this? I've already tried uninstalling/reinstalling. 

This topic has been closed for replies.

1 reply

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
July 2, 2021

Hi Zyiah5E83,

 

Sorry to hear about this. Have you tried resetting app preferences & checked if it's helping. Also, are there any third-party plugins installed?

 

Thanks,

Sumeet

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices