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Inspiring
Jan 7, 2022 4:13 PM UTC
Question

Media encoder won't render prores with alpha

I'm trying to batch convert a series of clips encoded in png with alpha .mov to .mxf with alpha.

Whatever I try the alpha isn't there.

I'm selecting Apple Prores 4444 with alpha in media encoder and double checking that the settings inside the preset are ok but whatever I do the Alpha is always lost. As I say, the original clips HAVE an alpha channel.

Again what was a quick job is not so 😞

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1 reply

Adobe Employee
Jan 9, 2022 9:04 AM UTC

Hi there,

 

We're sorry to hear about this. Let us know the version of Media Encoder that you are using. Also, please share a detailed screenshot of the Export Settings window. 

 

Thanks,

Sumeet

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