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N4th0n
N4th0n
Participant
August 3, 2021
Question

Media Encoder won't respond

  • August 3, 2021
  • 1 reply
  • 133 views

Hello!, 

 

I am quite new to Adobe. However, everytime I add a project to my media encoder queue. It the software completed crashes and says "Not responding". If I uninstall the app I can only use it  

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      1 reply

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      August 3, 2021

      [Moderator moved from Using the Community (forums) to Adobe Media Encoder.]

       

      Please ensure your computer meets or exceeds the minimum system requirements to run Creative Cloud + OS + all other apps. Check each one.
      - https://helpx.adobe.com/creative-cloud/system-requirements.html
      - https://helpx.adobe.com/media-encoder/system-requirements.html

       

       

       

      Nancy O'Shea— Product User & Community Expert
      N4th0n
      N4th0nAuthor
      Participant
      August 10, 2021

      I made sure my computer made the minimum system requirements to run Creative Cloud and OS.

       

      I've tried cleaning everything that might have been the problem, still no luck. 

       

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