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Austin40000
Austin40000
Participant
March 3, 2022
Question

Media Encoder Won't Start Rendering Files from a Local Network Attached Storage

  • March 3, 2022
  • 1 reply
  • 105 views

When I add two video files located on a NAS that is mounted in windows 10 as a network drive, I am able to set it with my parameters but when I click the play button to begin conversion it never changes from Ready. When I right-click to stop it, it confirms that I'd like to stop the process or let it continue.

 

Further in the bottom panel, it changes to the black bar like it's starting to load, but no text shows up and the Ready status does not change. 

 

This happens when the export location is both on a local machine and on the NAS. The source files are too large to copy off the NAS due to time constraints so they reside on there.

This topic has been closed for replies.

1 reply

S
Community Manager
Sumeet_Kumar_ChoubeyCommunity Manager
Community Manager
March 5, 2022

Hi Austin40000,

 

Sorry to hear about this. Is the issue happening with all the source files saved on the network drive? For testing purposes, have you tried checking smaller source files or source files from a local drive to test if it's working properly? 

 

Thanks,

Sumeet

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