media encoder wont open

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hii! so i've been using media encoder for couple of months now and since I've update media encoder 2021, it has not been opening over since. I click on media encoder then it doesn't open and says it crashes or an error.

Crash

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gupta shivangi

Legend

Hi izaabella

We appreciate you writing in. I understand AME fails to launch for you.

What error do you get?
What are your system info(OS, RAM, etc)?
Are you using any other Adobe app?

Let us know. We're here to help.

Regards,

Shivangi

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izaabellaAuthor

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Hi, i'm using after effects cc 2021 and media encoder cc 2021, i'm also using 11.4 on mac. Here are the errors i keep getting whenever i open media encoder.

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