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julien23786956qa3n
Participant
June 18, 2025
Answered

Mise à jour Media Encoder, anciens presets refusés! (Mac)

  • June 18, 2025
  • 1 reply
  • 251 views

...

Correct answer julien23786956qa3n

résolu au redémarrage machine

1 reply

S
Adobe Employee
Sumeet_Kumar_Choubey
Adobe Employee
June 18, 2025

Hi julien23786956qa3n,

Please elaborate on the issue you are experiencing with the presets & let us know the version of Media Encoder you are using.

 

Thanks,

Sumeet

J
julien23786956qa3nAuthor
Participant
June 18, 2025

last version (25)! At launch, reset of Media encoder like the first time. My presets disappeared. When I try to import them, they are "wrong format". I re-install previous version (24.6): it's the same. During a short time, the hard drive was full... This may have an impact?

 

J
julien23786956qa3nAuthorCorrect answer
Participant
June 26, 2025

résolu au redémarrage machine

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