Skip to main content
Perkail
Perkail
Participant
January 16, 2017
Answered

Missing MP4s after encoding in AME

  • January 16, 2017
  • 2 replies
  • 555 views

To be specific I exported roughly 17 clips from AE before I realized that I didn't title the AE file or save it. I caught my mistake and continued encoding 4 more videos. That was yesterday. Today I opened my project folder and the first 17 MP4s are missing. Opened AME so I could see the file path to the files I encoded and there is no history of them in the queue. I checked the logs and the encoded files are listed in the log, but when I go to the path - it is empty.

I have search my entire computer and there is no files. Is this to say that an entires day worth of work is missing? Can these files be recovered?

Help!?

-Jason

This topic has been closed for replies.
Correct answer Perkail

Thanks David,

They are gone. It is a shame that this happened. I "remade" the cuts but we both know they weren't the same as the first run and this time I was definitely less enthused about making them. It shows in the final product but only I notice...

Thanks again for taking the time to reply.

2 replies

Perkail
PerkailAuthorCorrect answer
Participant
February 3, 2017

Thanks David,

They are gone. It is a shame that this happened. I "remade" the cuts but we both know they weren't the same as the first run and this time I was definitely less enthused about making them. It shows in the final product but only I notice...

Thanks again for taking the time to reply.

D
David Arbor
Inspiring
January 18, 2017

If you found the correct path via the log and those folders were empty, then it sounds like they might be gone. Does the log say that those jobs were completed successfully? Do you have some sort of regular backup like Time Machine (if you're on a Mac) that can recover these files for you?

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices