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marcinz
marcinz
Inspiring
Nov 12, 2019 1:20 PM UTC
Answered

My Presets gone after update to 2020

Update made with copy presets turned on. Every preset now gone, and, of course, remove old version also turned on, so no previus version. Any ideas, or should I just remember to ALWAYS make a backup before Adobe update?

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Brandon Loshe
Brandon LosheCorrect answer
Legend
Nov 12, 2019 1:57 PM UTC

Hi macinz,

 

Do they still exist on your computer to where you can import them again? For example, I'm on a Mac, and my presets are saved under Users > [username] > Documents > Adobe > Adobe Media Encoder > [version #] > Presets. Any chance your presets are saved in any of your prior version numbers?

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10 replies

Pea Plum
Pea Plum
Participant
Nov 4, 2021 6:52 PM UTC

Same here.  Auto-update enabled, remove old enabled.  Copy settings and preferences to new update enabled.  All ME presets gone now.  Adobe, please migrate old presets into updated ME presets folder upon update.

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    Studio Jezierski
    Participant
    Nov 24, 2021 1:44 PM UTC

    Adobe, you keep failing us with lost workspaces and settings. Most creative people don't want to spend hours repeatedly setting up stuff in order to work.

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      EvanLNorthCoast
      EvanLNorthCoast
      Inspiring
      Mar 10, 2021 6:10 PM UTC

      I'm in the same boat. Updated today (3/10/21) to Premiere / After Effects / Media Encoder 2021 (15.0, 18.0, and 15.0 respectively), and it wiped out the previous versions (C: > Program Files > Adobe). Why is this the default for Adobe to do this? I had dozens of pre-made encode presets that are now gone.

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      EvanLNorthCoast
      EvanLNorthCoast
      Inspiring
      Mar 10, 2021 6:16 PM UTC

      NEVERMIND! Was looking in the wrong location.

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      tadiwaz66087678
      Participant
      May 29, 2021 10:57 PM UTC

      How did you find them?

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      Brandon Loshe
      Brandon LosheCorrect answer
      Legend
      Nov 12, 2019 1:57 PM UTC

      Hi macinz,

       

      Do they still exist on your computer to where you can import them again? For example, I'm on a Mac, and my presets are saved under Users > [username] > Documents > Adobe > Adobe Media Encoder > [version #] > Presets. Any chance your presets are saved in any of your prior version numbers?

      Translate
        EvanLNorthCoast
        EvanLNorthCoast
        Inspiring
        Mar 10, 2021 6:11 PM UTC

        Looks like Adobe wiped out those previous versions upon install of the newest version.

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        EvanLNorthCoast
        EvanLNorthCoast
        Inspiring
        Mar 10, 2021 6:15 PM UTC

        My mistake! I found them on my machine.

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