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gwroyer
Participant
Mar 8, 2018 4:37 PM UTC
Answered

No Audio

I encoded 21 VOB w/audio files from a DVD to mp4 successfully, but 2 are without audio.

The only difference I can see, is in the "Source:"

At the bottom it reads "No Audio", the successful ones read "48000 Hz, Stereo".

All settings are the same.

Can I change it....How?

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    gwroyerCorrect answer
    Participant
    Mar 9, 2018 4:04 PM UTC

    Hi gwroyer,

    Thanks for the info. Have you tried to transcode using Handbrake? Please let us know the status.

    Vidya


    Yes…Handbrake worked!

    Thanks Vidya,

    gwroyer

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    5 replies

    Vidya Sagar
    Vidya Sagar
    Participating Frequently
    Mar 8, 2018 9:20 PM UTC

    Hi gwroyer,

    Sorry for the issue. It seems like the issue is with the source files. Just for a test, export to a different format & check the audio.

    If the issue persists, transcode the files using Handbrake & check the audio.

    What is the exact version number of Media Encoder?

    Thanks,

    Vidya

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    gwroyerAuthor
    Participant
    Mar 8, 2018 9:28 PM UTC

    Thanks Vidya

    My version is 12.0.1 (Build 64)

    gwroyer

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    Vidya Sagar
    Vidya Sagar
    Participating Frequently
    Mar 8, 2018 9:51 PM UTC

    Hi gwroyer,

    Thanks for the info. Have you tried to transcode using Handbrake? Please let us know the status.

    Vidya

    Translate
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