No Audio

I encoded 21 VOB w/audio files from a DVD to mp4 successfully, but 2 are without audio.

The only difference I can see, is in the "Source:"

At the bottom it reads "No Audio", the successful ones read "48000 Hz, Stereo".

All settings are the same.

Can I change it....How?

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Correct answer gwroyer

Hi gwroyer,

Thanks for the info. Have you tried to transcode using Handbrake? Please let us know the status.

Vidya

Yes…Handbrake worked!

Thanks Vidya,

gwroyer

Adobe Employee

Hi gwroyer,

Sorry for the issue. It seems like the issue is with the source files. Just for a test, export to a different format & check the audio.

If the issue persists, transcode the files using Handbrake & check the audio.

What is the exact version number of Media Encoder?

Thanks,

Vidya

Participant

Thanks Vidya

My version is 12.0.1 (Build 64)

gwroyer

Adobe Employee

Hi gwroyer,

Thanks for the info. Have you tried to transcode using Handbrake? Please let us know the status.

Vidya

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