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joelg19635814
joelg19635814
Participant
April 30, 2021
Question

OSX Media Encoder/Premiere h264 render cuts off end

  • April 30, 2021
  • 3 replies
  • 750 views

Hi Everyone,

I have a MacPro (trashcan model), and when I render to h264 using premiere or media-encoder it cuts off the final second or so of footage. No errors. Just a file which is missing the final second or 2.

 

If I use my PC on the same file, it renders perfectly well.

 

any help appreciated.

 

 

This topic has been closed for replies.

3 replies

augustinj56234973
augustinj56234973
Participant
September 19, 2022

Hi !

 

Same problem for me. It only happens on short clips (less than 2 or 3 minutes).

One solution I found is to use VBR 2 pass option in the parameters. It seems to work fine like that, even if it's longer to render... 

viviennev52431016
viviennev52431016
Participant
May 10, 2021

I hav a almost new MacPro, but I have the same problem. When I export to giff it's fine

joelg19635814
joelg19635814Author
Participant
April 30, 2021

In addition, if I render with any other codec (prores etc) on the same Mac, they all work well... It just seems to be an issue with that codec. Is there a way to reinstall a codec like that? I've uninstalled and reinstalled both premiere and ME and it didn't seem to help.

 

thanks in advance.

 

Joost van der Hoeven
Community Expert
Joost van der HoevenCommunity Expert
Community Expert
May 4, 2021

Can you please share your system info? Like OS version, CPU, RAM, GPU vRAM, AME version? Thanks. Also a screen grab of your issue will be helpful.

joelg19635814
joelg19635814Author
Participant
May 10, 2021

I have found the 'cause' of the problem, but not the solution:

If I render saving locally, or to a local NAS drive (attached to local computer) then the render is fine.

If I render over ethernet (ie to a drive elsewhere on the network), then the end of the file cuts off.
And as I said, this is only with an H264 file. Any other file format renders perfectly well over the network.

 

any insights appreciated.

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