Outputted files freeze for final 3-4 secs

Forum|Forum|3 years ago
September 23, 2022
1 reply
250 views

Help!! All ouputted files from AME, Premiere and After Effects freeze for the final 3-4 seconds. To be clear, they render fine but the outputed file is the problem. I've updated to the most recent updates for all apps but it's still not working. Any help would be appriecated

Export or render

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Sven S

Community Manager

Please can you provide some steps to repro? What do you mean with "Outputted files freeze"? I guess that you do some exports, the question is what preset you are using and what is your source. Possible a small 'handy' video can clarify the seen issue. Thx.

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Ben5ED2Author

Participating Frequently

I'm importing mp4 source files into Premiere and exporting them using either the default presets for Match Source - Adaptive High Bitrate or High Quality - 1080p HD. Regardless of the imported file or preset, the file renders as expected in either Premiere or AME but when I open the file up, it's plays fine until the final 3-4 seconds where in freezes. The problem happens to all sequences using different source footage (mp4 files).
See screen recording of the issue here... https://vimeo.com/manage/videos/752955038

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Sven S

Community Manager

Thanks for the video, that helps a lot to understand the issue. You are using the footage on V2 and V3 track. What is the reason for this? Are there any additional effects on it? Have you tried just a plain export on V1, nothing else on other Tracks, no effects and did the issue occurs too? When you are using a different player for playback, e.g. VLC, do you see the 3-4 sec freeze too?

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