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Brandon5
Known Participant
December 15, 2023
Question

Please can adobe fix this, always have to drag window down to change preset

  • December 15, 2023
  • 1 reply
  • 659 views

Please can adobe fix this, one of the main reasons I’ve  been putting off updating to the latest versions of adobe apps is the fact that it takes much longer to do basic tasks.

 

On the left is media encoder 2022, on the right is media encoder 2023. Why should I have to drag the windows down just to access my custom presets in 2024. Its awkward. 2022 just works. (see video)

 

Another example. On my laptop media encoder 2024 has bad scaling issues, the network drives just don’t fit the screen, yes I have messed about with windows setting to try and fix this. (see image)

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    1 reply

    EckiAME
    Community Manager
    EckiAMECommunity Manager
    Community Manager
    December 19, 2023

    Could not repro on Mac. Need to verify on Win.

    EckiAME
    Community Manager
    EckiAMECommunity Manager
    Community Manager
    December 20, 2023

    Also was not able to repro on Win11 using AME 2023 and AME 2024. Do you have changed anything specific to UI display and scaling? Which version and build number exactly did you use?

    B
    Brandon5Author
    Known Participant
    December 20, 2023

    it likely happens because i have another display connected and mapped above the one shown, and so ME 24 stretches it to that display as well, but why does 24 have to do it, when on 22 doesn’t. its awkward for me because that monitor rarely gets used, i could disconnect it but why should i when it had no problem in media encoder 2022.

    No changes have men made to the pc or ME Ui

     

    build number in the image

     

    (Excuse my mistake in the original post I was on about media encoder 2024 when I mentioned media encoder 2023)

     

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