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jacques.eloff
Participant
May 20, 2021 9:30 AM UTC
Question

Premier Pro Export/Renders Not Queueing in Media Encoder

Hi, hoping for some help here. For some reason my render/exports from Premiere Pro are not queueing in Media Encoder. Media Encoder soes open automatically but then nothing happens. I have searched throughly on this issue, including all the fixes noted in this thread (https://community.adobe.com/t5/premiere-pro/premiere-pro-cc-not-queuing-exports-into-media-encoder-cc/m-p/5448537) but nothing works for me.

This is becoming a major issue, partuclualry when it comes to creating proxies, and is hurting my workflow.

Any assistance appreciated.

Thanks!

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4 replies

gupta shivangi
gupta shivangi
Legend
May 21, 2021 5:09 PM UTC

Hi there,

We appreciate you writing in. We understand that dynamic link between PR and AME is not working.

  • Which version of Adobe applications are you using?
  • What happens when you import the Premiere Pro project directly in AME?

Let us know. We're here to help.

Regards,

Shivangi

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jacques.eloffAuthor
Participant
May 21, 2021 9:07 PM UTC

Hi Shivangi, thanks for looking into this for me. Answers as follows:

  • Both Premiere Pro and AME are running version 15.2.
  • I tried importing some .mp4 clips into AME by pressing the + and I was able to create a queue and successfully encode/output the files. I could also add an entire .prproj file into the media encoder queue and encode that. I then tried again by creating a queue from Premiere Pro export but still no luck.

 

Any other thoughts?

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gupta shivangi
gupta shivangi
Legend
May 31, 2021 3:47 PM UTC

That's weird! 

Would you mind testing the issue after resetting the preferences? https://community.adobe.com/t5/premiere-pro/faq-how-to-reset-trash-preferences-in-premiere-pro/td-p/8236158#8632389

 

Let us know.

 

Best, 

Shivangi

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