Skip to main content
rickt22261080
rickt22261080
Participant
Nov 16, 2017 6:24 PM UTC
Answered

Premiere Pro 2017 CC won't see Media Encoder 2018 CC

I have updated to Media Encoder 2018, but I'm still running Premiere Pro 2017 due to the audio sync issues with 2018.  When I go to add something to the render queue in Premiere I get an error message that Media Encoder is not installed.  I can render from"export," but not from "queue."  Suggestions?

This topic is closed to new replies. Start a new post to keep the conversation going.
kulpreet singh
kulpreet singhCorrect answer
Inspiring
Nov 27, 2017 11:00 AM UTC

Can I go back to Media Encoder 2017?

Yes, you can install/rollback to Media Encoder CC 2017.

Thanks,

Kulpreet Singh

View reply

4 replies

kulpreet singh
kulpreet singh
Inspiring
Nov 24, 2017 12:15 PM UTC

Hi Rickt22261080,

Dynamic Link works with in the same version. Premiere pro CC2017 can communicate with Media Encoder CC2017 only.

Please update Premiere Pro CC2017 to the same version as of Media Encoder (CC2018).

Thanks,

Kulpreet Singh

Translate
rickt22261080
rickt22261080Author
Participant
Nov 24, 2017 9:27 PM UTC

I would gladly upgrade to Premiere Pro 2018, but there is a major bug in that version; audio is out of sync with the video. Can I go back to Media Encoder 2017?

Rick T.

Sent from my iPhone

Translate
kulpreet singh
kulpreet singhCorrect answer
Inspiring
Nov 27, 2017 11:00 AM UTC

Can I go back to Media Encoder 2017?

Yes, you can install/rollback to Media Encoder CC 2017.

Thanks,

Kulpreet Singh

Translate
Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices