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Lawrence R
Known Participant
February 23, 2021
Question

Problem photoshop latest vesion not outputting to media encoder

  • February 23, 2021
  • 2 replies
  • 304 views

Hi I tried outputting 4 second film made in latest photosho and I had to make gif then put that in media encoder manually.

Direct link to media encoder was not working, even tried draging psd file in although it output a mp4

it did not do it correctly...

 

Anyone else finding this bug

    This topic has been closed for replies.

    2 replies

    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    February 23, 2021

    To make an animated GIF file from Photoshop, use File > Export > Save for Web (Legacy).

     

    In the Save for Web dialog box, view the Optimized tab and set the format to GIF.  

     

    Be sure to keep in mind that Photoshop's duration limit for an animated GIF is 500 frames.

     

     

     

     

    It's probably worth mentioning that there is a known issue with using AME to create an animated GIF where white shifts to off-white.  As far as I am aware, this has not been corrected.

    L
    Lawrence RAuthor
    Known Participant
    March 2, 2021

    Hi Thankyou, but thats not my problem it does the gifs no problem, but it will not render and send to the media encoder,

    so there is a problem with the comunication between Potoshop and the Media Encoder.

    We have a choice either Photoshop has a bug or Media Encoder is the problem ?

    Warren Heaton
    Community Expert
    Warren HeatonCommunity Expert
    Community Expert
    March 4, 2021

    Are you seeing "Adobe Media Encoder in the Render Video dialog box?

     

     

    And then the Progress window?

     

    It may be worth noting that Photoshop doesn't launch Adobe Media Encoder like Premiere Pro and After Effects do.

     

     

    Here are the steps from the Photoshop User Guide for reference:
       Export final video with the Adobe Media Encoder

      https://helpx.adobe.com/photoshop/using/new-video-features-photoshop-cs6.html#id_18273

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    February 23, 2021

    I've moved this from the Using the Community forum (which is the forum for issues using the forums) to the AME forum so that proper help can be offered.

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