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Problems importing MTS files

Forum|Forum|5 years ago
October 3, 2020
6 replies
4962 views

Good afternoon, I have a problem importing files with the extension .MTS to do the encoding proxy the message you give me is this - the files cannot be imported. The file format is not supported.

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Correct answer Mesut Or

You mean beta version 14.6 ?

its good to hear that it works on that version. So they fixed it. but I prefer to stay in version 14.3.1 until that version is officially released.

R

ricardos9936682Author

Known Participant

no, I am not in the BETA version, today I received the notice that updates were available. I did the update and the first thing I did was send a proxy for a file that gave error and corrected wire 100% this problem, at least on my system everything happened normally

R

ricardos9936682Author

Known Participant

Good afternoon. I made the last update of Adobe Media Encoder in version 14.6 build 42 and the problem that I had to import MTS files to create the proxy was solved I would like to thank everyone who gave me tips and suggestions and also the programmers for having solved this problem

M

Mesut Or

Inspiring

Yes I can confirm that with version 16.4 everything works perfect for me. Improting mts. files and creating proxys.

M

Mesut Or

Inspiring

Version 14.6*

mateuszm90868670

Participant

in 14.5 import is still not working but if you choose option to join files (even one file) it's import correctly and you can convert what you want. : / weird.

R

ricardos9936682Author

Known Participant

thank you very much for the tip, I will test on my projects

M

Mesut Or

Inspiring

Hi,

Same here. Media encoder doesnt support MTS files even on new version 14.5.

Only works with 14.3.1 version somehow

R

ricardos9936682Author

Known Participant

sorry my english i'm using google translator. I did tests also in version 14.3.1 and it worked but i decided to update the whole system. Using the beta tool that hasn't been released yet version 16.0 it worked very well exactly as i need, i'm still afraid to run this Beta version so I keep working without being able to transcode

M

Mesut OrCorrect answer

Inspiring

You mean beta version 14.6 ?

its good to hear that it works on that version. So they fixed it. but I prefer to stay in version 14.3.1 until that version is officially released.

Itam

Known Participant

Hi there,

I have the same problem. I had to use .MTS files from a colleague who works with an XDCAM I believe. I wanted to transcode the .MTS files to HVEC to save diskspace for storage. However, when i tried to import te .MTS files in Media Encoder, Media Encoder gives the message that the file format is not supported.

The .MTS files work perfectly in Adobe Premiere though and VLC can play them without a problem. As far as I know, the files came directy out of her camera. I don't believe she did any transcoding or something.

Itam

Known Participant

Here is what happens. I just import within media encoder itself, so I am not using drag and drop from windows explorer. As mentioned above. The .MTS files itsels work perfectly in Adobe Premiere and they can be played with VLC