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R
ryjq
Participant
March 29, 2021
Question

Problems with encoding to H264 MP4

  • March 29, 2021
  • 8 replies
  • 10177 views

I have an issue encoding to H264 MP4 using ME version 15 (2021). It does not completely encode the full video, while the rest of the video is just a frozen frame. Happens with all methods - dynamic linking or encoding a high res media directly on ME. 

Installed version 14.9 and it works fine.

Hope Adobe can look into an update soon to fix this. Thanks. 

    This topic has been closed for replies.

    8 replies

    RejPL
    RejPL
    Known Participant
    January 12, 2023

    I'm having this problem too. It started just randomly today, H264 worked perfectly for me until last week. Please adobe, what am I paying for. 

    T
    TB1923
    Participant
    December 15, 2022

    And the time is december 2022, Adobe Media encoder is still problematic wwith h264 encoding. Fİrst I tought that warp stabilization and video effects cause problem. Tried to encode to mov format and it suceeded then I tried to ceonvert mov file to h264, but failed without any fault message. It says encoding is OK but file is 1kB and crap.

      D
      default5me1byxwylxj
      Participant
      December 28, 2022

      I have the same problem. Please Adobe, I need a solution for this

      Warren Heaton
      Community Expert
      Warren HeatonCommunity Expert
      Community Expert
      August 24, 2021

      What is the source footage?

       

      Are you encoding to H264 from an editing CODEC (ProRes, DNxHD, Cineform, Uncompressed RGB 8-bit, AVC-Intra, XDCAM)?

       

      Or are you encoding to H264 from something that's not an editng CODEC (H264/H264, MPEG1, MPEG2, etc.)?  And if so, is it low-bit rate?

      G
      Geyer Media
      Participant
      August 24, 2021

      ProRes seems to work fine.  We shoot with a GH5 and the h264 files don't work.  XDCAM files don't work.  PSD, JPG, PNG have the same problem.

      Warren Heaton
      Community Expert
      Warren HeatonCommunity Expert
      Community Expert
      August 24, 2021

      With a GH5, I'd use one of the MOV/MP4 4:2:2 10-bit record modes and transcode those camera originals to ProRes (HQ for broadcast/cable, LT for social media/web).

       

       

       

       

      M
      matthiaso13588982
      Participant
      August 23, 2021

      Did anyone find a fix to this? i have the same problen on 15.4.

      G
      Geyer Media
      Participant
      August 23, 2021

      I've determined it only occurs when I render to our NAS.  I can render to internal or external drives just fine.  We have another iMac that does the same thing.  However, our Macbook Pro has never experienced this problem.

        M
        matthiaso13588982
        Participant
        August 23, 2021

        thanks!

        that seems to work. I will try it on different projects.

          D
          defaultfk55esb1l66p
          Participant
          April 23, 2021

          I thought I was crazy, but know I know why rendering in h.264 didn't work. Even with a workaround exporting in MOV and then converting to mp4 in ME 15 didn't work.
          Finding this conversation gave me the solution to go back to the older version and that helped! So thanks a lot!
          But I hope that Above will fix this soon! 

          A
          AGM157F
          Participating Frequently
          April 27, 2021

          Hi, in V15.1 the problem is solved (at least I do not experience the problem anymore), in the playback and making a selection on the timeline I notice a small delay between selection and starting playback, but still acceptable I think. So, try it and the batch problems of V14.9 and h.264 problems of V15.0 are past for you too. I also tried scene detection with a rather long ( > 1 hour) video; that did not crash (thank you ADOBE) , takes some time, but that is understandable / acceptable.

          G
          Geyer Media
          Participant
          April 22, 2021

          Same problem here.  iMac Pro running Catalina 10.15.7 with ME 15.1

          H264 any preset or custom settings my exported videos freeze on the last 5 seconds or so.  Preview looks fine in ME while it's rendering.  Went back to ME 14.9 and it's fixed.

          M
          mattf70153714
          Participating Frequently
          April 13, 2021

          You're not alone. I'm also having the same issue and it only seems to be when encoding H.264, weirdly. 

          I've been exporting out MOVs and then converting them to H.246 using ME 2020, annoying but it's a workaround!

          A
          AGM157F
          Participating Frequently
          March 29, 2021

          I have the same problem too.

          When I use the 2020 version of premiere pro / media encoder it crashed again ....

          How can I usee the 14.9 version with premiere pro 2021 ?

          Thank you in advance.

          Hope Adobe can look into an update soon to fix this. Thanks. 

            R
            ryjqAuthor
            Participant
            April 12, 2021

            Currently I'm doing a workaround. I'll export a high quality media, like a ProRes422 from AE or Premiere. Then import into Media Encoder 2020 to encode to H264. I'm not sure if this problem is only with Big Sur. Our other macs on older versions of OS don't seem to have this issue. 

            Ambra5E71
            Ambra5E71
            Participating Frequently
            April 12, 2021

            No, isn't rely only on Big Sur (Mac), but affects Windows too. 

            I hope Adobe will fix this asap.

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