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Jose Ivan227706490yat
Participant
May 17, 2022
Question

Processing error - Error code: -1609629695

  • May 17, 2022
  • 2 replies
  • 1182 views

I have this problem when I try to render from AE to AME

This error is displayed

 

Encoding time: 00:00:16
05/17/2022 04:43:04 PM: Encoding error
-------------------------------------------------- ----------
export error
Error compiling movie.

processing error

Processing has returned an error.

Writing with exporter: H.264
Writing to file: C:\Users\Desktop\Comp 1.mp4
Writing file type: H264
Around timecode: 00:00:00:08
Processing while scrolling: 0.000 seconds
Component: H.264 of type Exporter
Dial: 9
Error code: -1609629695

 

 

I tried:

- Update video card drivers
- Install and uninstall AE and AME
- Clean cache
- Change Mercury Playback Engine CUDA processor to Mercury Playback engine
- Increasing maximum disk cache size.
- Disabling (deselect) enable hardware accelerated decoding (requires restart)
- Purging the hard drive to have at least 200 GB free
- Manually clearing the entire cache of the computer.
- sending to AE queue and from there send to Media Encoder queue

I tried:

- Update video card drivers
- Install and uninstall AE and AME
- Clean cache
- Change Mercury Playback Engine CUDA processor to Mercury Playback engine
- Increasing maximum disk cache size.
- Disabling (deselect) enable hardware accelerated decoding (requires restart)
- Purging the hard drive to have at least 200 GB free
- Manually clearing the entire cache of the computer.
- sending to AE queue and from there send to Media Encoder queue

 

My computer:
AMD Ryzen 7 3750H with Radeon Vega Mobile Gfx 2.30 GHz
RAM 32.0 GB
Windows 10 Pro
NVIDIA GeForce GTX 1650 graphic card

 

    This topic has been closed for replies.

    2 replies

    N
    Nikhil@Lastbench
    Participating Frequently
    May 19, 2022

    Hey I've just got it solved with the help of adobe tech support. So I just had to turn off the Hardware encoding and decoding under Media encoder>edit>preferences>media. That did the trick!

      J
      Jose Ivan227706490yatAuthor
      Participant
      May 19, 2022

      I have reviewed the option you mention and so far it works well. Thank you very much for sharing it.

      J
      Jose Ivan227706490yatAuthor
      Participant
      May 20, 2022

      It didn't work afterwards, only worked a couple of times and with very simple renders....

      N
      Nikhil@Lastbench
      Participating Frequently
      May 18, 2022

      I'm facing the exact same issue and it's driving me nuts. The only workaround I've found so far is to open up that ae comp on premiere pro and render as h.264 there and it somehow works. Or do an mov render on ae itself and get that to premiere to render again as h.264. Super tedious, I know. I really hope they fix this soon.

      My system's kinda similar too:
      MSI GP73 Leopard 8RF,
      Windows 11, 
      Processor Intel(R) Core(TM) i7-8750H CPU @ 2.20GHz, 2201 Mhz, 6 Core(s), 
      NVIDIA GeForce GTX 1070
      RAM: 32GB

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