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entrance666
entrance666
Participant
Mar 2, 2018 9:07 AM UTC
Question

PS CC 2017 can't render video via AME

Hi guys.

My system is Mac OS Sierra.

Photoshop 2017 cc. and I can't render my 20s video. always shows as below!!

(I also opened AME, drag the PSD file in it, and it exports to a MP4 with a still image instead of a video I wonder why..)

Thank you!

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    1 reply

    kulpreet singh
    kulpreet singh
    Inspiring
    Mar 8, 2018 5:09 PM UTC

    Hi entrance666,

    What is the exact version of Photoshop and Media Encoder (check from the help menu)?

    (I also opened AME, drag the PSD file in it, and it exports to a MP4 with a still image instead of a video I wonder why..)

    Attach a screenshot of the Export Settings window (in Adobe Media Encoder).

    Thanks,

    Kulpreet Singh

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