Quicktime videos rendered by Media Encoder won't play

Forum|Forum|7 years ago
June 26, 2018
1 reply
4348 views

I'm having problems getting QuickTime videos rendered by Adobe media encoder to play on my Mac computer. Whenever a QuickTime video is starting up, it says converting, then says it can't be opened. I've tried restarting my computer and reinstalling Media Encoder, but those did not work. It just started yesterday and I have rendered other videos fine in the past week.

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Jeff Bugbee

Community Expert

What video and audio codec are you using to encode?

Pye Barker - AmherstAuthor

Participant

Whatever the default ones are. I have never changed them when I use it. I'm just trying to render a premiere pro project. It still works with simple video footage, but not with complicated stuff.

Jeff Bugbee

Community Expert

There's no such thing as "default codecs." That's like being asked "What did you order at the restaurant?" and you reply "oh just the default food." It doesn't substantially answer the point of the question. Because to answer your question, we have to know exactly what codec you used.

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