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piotrm59550154
Participant
November 20, 2019
Question

Render crash after close After effects 2019/2020

  • November 20, 2019
  • 2 replies
  • 300 views

I work in television. We make a lot of mxf/mp4 renders. We noticed renders in Media Encoder crashes (ae 2019/2020) a lot when you close After Effects during the Media Encoder rendering. (When we render same project and dont close AE, everything is fine).

 

Same project in AE 2018 never crash, with or without AE working same time. 
We try rendering on GPU and CPU same resoluts. 

This topic has been closed for replies.

2 replies

gupta shivangi
gupta shivangi
Legend
November 22, 2019

Hi there,

 

This issue sounds pretty strange to me. Ideally, the export should not get affected even if you close After Effects. I just tested it at my end and it worked.

 

  • Do you get any error at the time of the crash?
  • Try importing the .aep file in AME directly and then check if it works.

 

Looking forward to a response.

 

Thanks,

Shivangi

A
Anonymous
November 20, 2019

It makes sense why Media Encoder wouldn't like having related applications close while it's encoding. I would recommend not doing that in the first place. If you really want to do root cause analysis, check the Event Viewer or use the sysinternals tools: https://docs.microsoft.com/en-us/sysinternals/

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