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November 25, 2021
Question

Render freezing in 2 minutes by Mercury(OpenCl) acceleration

  • November 25, 2021
  • 0 replies
  • 334 views

Hey guys. After updating the Media Encoder, Premiere and After packages, I have the rendering crashing when using OpenCl acceleration. (Using CPU all right).

I noticed that after a minute or two the rendering always stops, and the same happens when editing in Premiere. After the crash I need to close the program (which remains unresponsive), to return the preview.

I've already uninstalled everything, including Creative Cloud Desktop. I deleted everything from user\AppData\Adobe, but the behavior continues.

I checked in other programs, I have DaVince Resolve installed, and GPU accelerated Render works OK.

The error I believe is in the OpenCl library, but I don't know how to get the error log.

 

Windows Platform (10) 64bit:
Premiere Pro 22.0
After Effects 22.01
Media Encoder 22.0

 

I appreciate if anyone knows a solution

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