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Rendered Audio Repeat Glitch

Forum|Forum|10 years ago
December 22, 2015
43 replies
37618 views

We are encountering a glitch in our media output after our recent Premiere Pro CC 2015 Update (installed 12/16/15). The exported media will fill empty audio portions with a repetition of the last 1.5 seconds of audio until a new audio clip in the timeline plays. I am also experiencing the output media with an arbitrary amount of blank footage added at the end. I've checked the timeline to make sure there was not any "straggler" clips hiding at the end. One 10 minute video exported as an hour and a half. We are exporting both through Media Encoder and Premiere.

I had exported a 20 minute movie before installing the update on my system into several formats without issue (H.264 MP4, MPEG2 Blu-ray). My co-worker had already installed the update and was encountering these issues exporting the same file. We didn't realize that the update could be the cause. So I installed the update afterward and am now noticing the same issues when I export files. We are both using new 2015 Macs, Yosemite and El Capitan.

Assuming this is a result of the Update, I'm wondering if anyone else is encountering this issue. Otherwise, I suppose this is more of a report than a question, unless you have a solution for me. Our temp solution is to fill the "dead" audio space in the timeline with low audio slugs.

This topic has been closed for replies.

Correct answer Kevin J. Monahan Jr.

Hi, Kevin; thanks for getting in touch -

Unfortunately, the suggested workaround of the native sequence preference, and updating to 9.2.0.26, did not fix the problem for me.

I've not tried the export-audio-then-reimport fix because in my case, I have 38 short (average 6 minutes) sequences rather than one long sequence, so the time spent doctoring 38 individual sequences ends up not being as "efficient" (the concept is relative) as babysitting Pr exporting each sequence in the background while I try to get other work done. If it's important to try that from a beta-testing or bug-hunting perspective, let me know.

I've filed a few other bugs (through the public form) with Premiere was well that came up during this project, such as previewing issues when crossfading between two different pan-and-zoom settings on the same 4k source in a 720p timeline; I also have a bug logged several weeks ago with the Ae team concerning the "media offline" issue with AME, Pr, and a dynamically linked Ae comp. Between those and now losing a day due to the AME bug (which appears to a have been around for at least 2 versions), unfortunately I've not come away impressed with the "suite" approach to using Ae + Pr + AME. Or just using Pr solo. When previously-working features are broken by updates, there needs to be a more proactive approach to downgradin users to working versions so they can get work done and not miss deadlines.

thanks -

Chris

Hi Chris,

Sorry for your continuing troubles. The workarounds do sound quite painful. I brought up this topic with the engineering team and there's nothing we can do prior to the upcoming version on that issue. Very sorry about that.

All you can do is file bugs as you have and I hope things will go smoother for you in upcoming projects. I hope to provide more info on how to avoid some of these issues and how to streamline processes.

Thanks,
Kevin

Show previous replies

T

TinyMaster

Participant

Can confirm glitch remains on updated AE 13.8.0.144 exporting through AME 10.3.0.185.

Not sure if it's helpful, but I've found that if a video clip doesn't extend to the end of the sequence, then the random audio glitch appears at the end of the exported video (in this case H.264). But, if I extend the clip to the end of the sequence, lower the audio track and put transparency to 0% then no glitch occurs. Seems like it's unable to handle lack of audio in the sequence so fills it?

J

JimmyScottCarroll

Participant

This is just plain ridiculous. Thought i was missing something or going crazy. Audio is just mysteriously repeating at the end of a 30 sec. sequence. Everything on my machine is updated but this is still happening 7-8 months later?

J

jesses77362055

Participant

I noticed this same issue when exporting from AE to Media Encoder. HOWEVER, when using AE render queue the audio glitch goes away. Annoying to say the least but at least it's a fix w/o having to add time to the end.

M

mgleed

Participant

Another workaround you can try for simple AE sequences is to export your project to a Premiere Pro project. You can then drag all the sequences (converted from AE compositions) into Media Encoder without any hassle.

This worked for my case, since I didn't have the patience to add and then subtract 2 seconds of audio (as suggested in the other popular workaround, which also works) from hundreds of AE comps. My compositions had no effects outside of positioning/scaling, so exporting the project to Premiere worked great--it generated a sequence for each composition, and then rendering the video and audio worked just fine.

G

GoWise USA

Participant

I'm also experiencing the same issue. I thought too, that there were some straggler audio clips at the end. I tried shortening the fade, cutting the last bit of audio out and it still repeats the last 1.5 seconds when rendered. And it doesn't show up in the timeline prior to rendering.

joel98689390

Participating Frequently

Would like to contribute to the thread, only for the purpose of affirming what others are saying. Guess we're stuck with this issue until a new update of Media Encoder? Asking throngs of paying customers to put up with bugs rather than just releasing a bugfix version ASAP is disrespectful.

M

MiZwo

Participating Frequently

1) There were already several updates since starting this tread at 21.12.2015. 2) This tread signed as "the problem is solved". LOL ))))

georgev64921922

Participant

Did not experience this bug until updating this week. Same problem, repeated audio at the end of files coming out of AME. Unacceptable. In all fairness, how do you try to fix a bug and somehow expand the problem? Sounds like someone needs to be fired.

G

glenwith1nadams

Participant

Same issue here, (only had this issue with 10.3.0.185) had audio add to the end of render last week and now this morning had it add 2 secs to the start, urgent job for client but it takes 2 hours to render out again, this needs to be sorted ASAP.

Phlux

Participating Frequently

Same issue, even using 2015.3.

SOLUTION: Dropping in a long DJ set in timeline and lowering volume all the way worked.

A lot of time wasted figuring that out.

Would rather have kept using previous version until Adobe completed proper Quality Assurance on their products.

It is more important to me as a customer that releases be solid than Adobe being cool and putting out all CC updates at the same time.

Phlux

Participating Frequently

Even though audio volume is all the way down in AE, it is still audible in final output file.

Something else to fix Adobe?

B

BasicFilmmaker

Inspiring

Phlux, I don't know if this is the same problem, but if you SCRUB the audio level down, it only goes to -48. You have to enter the value of -192 dB to make it disappear.

A

ac_ce

Participant

Same issue here. Last 2 seconds of audio repeat form an AME render. Doesn't seem to matter if the source material is from AE or Premier. My workaround was ugly... iMovie ugly. Please fix, Adobe.

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A lot of time wasted figuring that out.

Would rather have kept using previous version until Adobe completed proper Quality Assurance on their products.

It is more important to me as a customer that releases be solid than Adobe being cool and putting out all CC updates at the same time.

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