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Participant
May 1, 2020 1:29 AM UTC
Question

Some projects cant be opened on Adobe Media Encoder

Whenever I try to export some projects Media encoder can't open them. I tried reinstalling both Adobe After Effects and Adobe Media Encoder but I can't get it to work. 

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2 replies

gupta shivangi
Legend
May 9, 2020 6:28 AM UTC

Hi there,

Thanks for reaching out. Our product team is aware of this issue and they are researching on it. I researched and found some information.

Check out this article: Unable to render/export After Effects comps through Media Encoder

Let us know if you have any questions.

Thanks,

Shivangi

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Known Participant
May 3, 2020 6:55 PM UTC

Hi Schizzee,

 

What version of After Effects and Media Encoder are you working with? This is a known issue with After Effects 17.0.6 and Media Encoder 14.1. Here is some more information on this issue:

 

https://community.adobe.com/t5/adobe-media-encoder/my-2020-updated-ame-is-stuck-at-the-connecting-to-dynamic-link-server/m-p/11091020?page=1#M9487

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