TLDR: Hi. I need this setting to stick with the pre-set when I save the preset. Here is what I'm doing, to many hundreds of file - so it's important that this work and I can export the complete settings for my presets in a backup file. A watch folder has been set up to wait for a video file. (This happens in many many folder, but let's just talk about one.)The video is CROPPED in Media encoder, 4:3, to chop off the sides. The final video is square, with the 4:3 action area in the center of the square, with an overlay covering the blank spots that contains branded info.The CROPPED video has an overlay applied.The final video is EXPORTED to a 1:1 video with audio removed.I use SHUTTER ENCODER to add our branded audio file to every video because Media Encoder wont do this.Currently, when I save the preset, the crop setting seems to vanish and does not appear when I just want to edit a preset. Help! Any suggestions?

Inspiring

Question

Source Crop Not Saving with Pre-Set

Forum|Forum|9 months ago
May 21, 2025
1 reply
1030 views

TLDR: Hi. I need this setting to stick with the pre-set when I save the preset.

Here is what I'm doing, to many hundreds of file - so it's important that this work and I can export the complete settings for my presets in a backup file.

A watch folder has been set up to wait for a video file. (This happens in many many folder, but let's just talk about one.)
The video is CROPPED in Media encoder, 4:3, to chop off the sides. The final video is square, with the 4:3 action area in the center of the square, with an overlay covering the blank spots that contains branded info.
The CROPPED video has an overlay applied.
The final video is EXPORTED to a 1:1 video with audio removed.
I use SHUTTER ENCODER to add our branded audio file to every video because Media Encoder wont do this.

Currently, when I save the preset, the crop setting seems to vanish and does not appear when I just want to edit a preset. Help! Any suggestions?

ChWard

Community Manager

Hi, thanks for reaching out and sorry for the problems you currently have. The good news is that the issue is already fixed in the upcoming next release 25.3

ChrisIsAtWorkAuthor

Inspiring

Hi. Good news, the Encoder is working better and SOME of the settings are saving. I even see those settings in the code, using a text editor. BUT... the Cropping settings are not saving or working properly. I see the proper settings in the text editor, but when the watch folder uses that EPR to process the video files - the crop setting is ignored. I hope these images help explain what I'm doing for HUNDREDS of files.

1) The video files is a 16:9 coming from a GoPro.

2) CROP the video to appear in the 4:3 box in the center of a 1:1 video. Why will become apparant.

3) The Crop 4:3 sits in the center. A graphic overlay sits on top of that, covering the "black boxes" at the top and bottom.

4) A Title is applied to the video, over the overlay. The title is the file name.

5) Export the whole thing as a 1:1 square video 1080x1080 for marketing purposes.

The CROP, that center video, just won't keep the setttings. Even when the settings are in the file.

Please ask me any questions. Thanks for the help!

ChWard

Community Manager

Hey Chris,

sorry to hear you still having issues with crop setting not being saved properly. I will re-open the case and try to figure out what is still missing. If I have questions or need some guidance in order to repro, I will come back to you.

Thanks!

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