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Stuck at 100%

Forum|Forum|11 years ago
September 10, 2014
13 replies
99963 views

Hi.

I'm trying to render out a batch of files from AME, but they keep getting stuck at 100%, and never finishing.

AME creates 3 files, a video file, an audio file and the container, but never merges them into one complete file.

Everything seems to render normally if l render directly from Premiere Pro, but as l have a ton of files l need to render out for archiving l'd love to be able to queue it up..

My render settings are:

- H.264/mp4

- Video: 1920x1080 (1,0), 25 fps, Progressive

- Audio: AAC, 160 kbps, 48 kHz, Stereo

- Bitrate: VBR, 2 pass, Target 10.00 Mbps, Max 12.00 Mbps

- The source was deinterlaced

Source files are P2 media; DVCPRO HD.

I am rendering on:

iMac 21,5" late 2012

OS X 10.8.5

CPU: Intel i7 - 3,1GHZ Quad Core

GPU: Nvidia GeForce GT650M 512MB

HD: 251GB SSD / 100 GB free.

RAM: 8+8GB DDR3 1600MHz

with:

Adobe Media Encoder CC (v. 7.2.2.29)

I have tried saving locally, to an external Thunderbolt drive, and to our ReadyNAS server with the same issue.

Any tips?

Regards,

Kristian

This topic has been closed for replies.

Correct answer MAzamOfficial

Just Pause and Resume it. I also Had the same issue while exporting a file of 7.34gb. It worked for me. You may also try!

JoshHunt57

Participating Frequently

What I found to work was writing the file to an internal SSD. (very fast) I had been writing to a thumb drive.

E

eckiAMETeam

Adobe Employee

Can somebody share media & exact hardware specs & AME version? We would like to look into the issue.

M

marcuss54982991

New Participant

Okay, first of all this problem has been going on for a decade!?

A DECADE!?

I have this problem across various work computers, hooked to a server and with local processing on an internal SSD. I have seen this happen on an M1 mac mini, M1 mac studio, 2019 i7 Mac Pro, 2013 Mac Pro, Lenovo laptop, and even on my custom pc at home.

I can't trust any large batch render for more than an a couple hours before it gets hung up. Sometimes a quick pause and restart of the que can fix it, but like what is happening right now at this very moment is it just hangs when I try and even quit out to do a restart.

A DECADE!!!!! A DECADE!!!!! WHAT ARE YOU DOING!

SamK4025

Participating Frequently

Hey everyone, I've been having this issue for a while.... I have been exporting to an external drive (USB3), but I switched to exporting to an internal drive and it seemed to do the trick.

SamK4025

Participating Frequently

If your drive is on USB but has a SATA port (and your computer has a port available) try this connection type.

M

MR.Anonymous

New Participant

Nothing seems to work for me 😞 I have Adobe 2020....It was working fine yesterday but something happened and its AME is not working anymore...getting stuck at 100% everytime

J

johns33336447

Inspiring

Same problem here. The issue began for me with the latest ME 2022 update. Is it possible to restore the previous version until Adobe addresses this issue?

O

odessc78077235

New Participant

I encountered this problem today, I uninstalled the newest update and re-installed the previous which is ME (22.4). In order to do so, go to your creative cloud app, on the Media Encoder line you will see the three dots More Actions button just on the Open button right side. Click on More Actions a menu will pop out and just scroll down to Other versions and you will come accross older versions.

H

hasdhjas

Participating Frequently

Nothing seems to work for me. Still having the problem on ME 2022.

B

Becca77

Participating Frequently

Same problem here!

C

Cris.264

New Participant

I got the same issue and wasn't able to fix it with the solution of pausing and resuming, so I cancelled the task and cut the original project to only last a few seconds for testing. The second project completed with the exact same settings and worked to the point that I cut off at but the difference is that this time I didn't close after effects after I exported to AME. After that I attempted to export the original video that froze once more and it worked successfully. I don't know if that was the issue or if it was merely a coincidence but leaving after effects on while Media encoder worked seemed to have fixed the issue for me personally.

C

Cris.264

New Participant

Apologies, this was a false alarm and did not fix the issue either, please ignore this.

M

MAzamOfficialCorrect answer

New Participant

Just Pause and Resume it. I also Had the same issue while exporting a file of 7.34gb. It worked for me. You may also try!

ADCDAC

New Participant

Yes, this "solved" it for me as well. Had the same issue on both mac and pc.

A

amit229187321tnc

New Participant

It Does Not Work For me. Everyone Is Getting this Problem, Will Adobe Ever be Willing to Resolve It?

H

Holly1

New Participant

I'm expressing .mpg files and having the same problem. I don't believe it's tied to filetype. Its also been present in every version of premiere I've used - 1.5, CS3, CS6, and now CC.

J

jacobs92063450

New Participant

Having the same issue, no I know I must have at least double the available space than the estimated file size. It resolved itself after waiting for some time too

A

Anonymous

Hi, i'm having the same problem rigth now and i'm not sure what should I do. Just rendered a 10 Hs video for second time in a row with the same issue and i'm waiting in 100% not knowing if I should cancel it or not. I dont really wanna loose over 20Hs of exporting again but all the posible solutions seems to need start de render again.
Some advice ? (probably making a 10Hs video was not the smartest idea )

Edit: The .mp4 file before was 0kb and is growing now but mi disk is full ( I had 350Gb free space before exporting ).

Edit 2: All solved just waiting but it took almost 4 Hs in 100% to finish exporting.

povot

New Participant

I have the same problem when encoding reaches 100% it stucks and CPU usage drops from ~90% to ~12%. However I noticed that AME is still doing something because my drive storage continues to decrease (check lower screenshots).

1 screenshot was done right after encoding reached 100%

There are four different files.

3. I noticed that my storage capacity decreased by ~6 GB after 9 min. of encoding being stuck.

4. Then after couple of minutes drive storage increased up to 25.7 GB.

5. But it started to decrease again.

6. Meanwhile, two files dissapeared after ecoding being stuck for 15 min.

7. Storage capacity continues to decrease.

8. Despite that encoding has completed after ~18 min. of being stuck to 100%. Drive storage reached initial 26.2 GB of free space.

9. Final output is one video file (3.7GB in size).

Export was done using only software acceleration. Despite that, I have done similar project before with Cuda enabled but result was the same (encoding stuck at the end). Footage was recorded with galaxy s2 cellphone and only contrast, sharpness and curve effects were applied. Rendered using 1 pass encoding in H.264 mp4 format. I assume when encoding reaches 100% completion state it is still doing final steps. But is it normal to "freeze" like that for nearly 18 min. ?

My AME version is 12.0.0.

Show more replies

My render settings are:

I am rendering on:

with:

Regards,

Kristian

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