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etkeeney
Participating Frequently
Feb 17, 2017 4:43 PM UTC
Question

Suddenly quit working. No explanation. No changes were made to system.

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    3 replies

    Participant
    Feb 17, 2017 8:51 PM UTC

    I have the same problem. I am using Windows 10 and the most up to date version of Media Encoder. I have reinstalled and I still have the same problem

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    etkeeney
    etkeeneyAuthor
    Participating Frequently
    Feb 17, 2017 8:30 PM UTC

    Hi Kulpreet!

    Thank you for replying. It won't even open at this point. The only information I can find on version is "2017". I haven't been able to try fixing anything because I'm way too busy cranking out other work. Truly - just don't have an extra 15 min. to spend on this. I've had to start exporting MPEGS directly out of Premiere at this point. Not ideal.

    Best,

    Eric

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    kulpreet singh
    Inspiring
    Feb 17, 2017 7:52 PM UTC

    Hi etkeeney,

    Which exact version of Adobe Media Encoder & OS are you on?

    What all steps you have already tried to fix this issue?

    Thanks,

    Kulpreet Singh

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