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zhiyong_6441
Participant
October 22, 2025
Question

The issue of rendering tasks stopping randomly

  • October 22, 2025
  • 1 reply
  • 58 views

When I render an H.264 video, the task stops randomly. The software interface looks completely normal, but the rendering process freezes — even the “elapsed time” counter stops. No matter how long I wait, it never resumes, and the system shows no error messages. Please help — it’s completely unusable.

My computer is high-end: Intel Ultra 7 265 processor, 32 GB RAM, 2 TB SSD, using integrated graphics only (no dedicated GPU). What on earth is causing this problem?

I’ve tested multiple times, and the stopping point is different each time, so I’m sure it’s not an issue with the source materials.

1 reply

S
Community Manager
Sumeet Kumar ChoubeyCommunity Manager
Community Manager
October 24, 2025

Hi zhiyong_6441,


I'm sorry to hear about this. If it's a project from Pr/Ae, have you tried exporting directly from Pr/Ae to see if it's working properly? Also, are you able to export in any other format, like Apple ProRes?

 

Thanks,

Sumeet

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