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raoult49681964
Participating Frequently
November 3, 2017
Question

The new upgrade problem

  • November 3, 2017
  • 1 reply
  • 331 views

The new upgrade doesn't convert anymore the file shot with my old camera Sony HZ1 HDV 108050i 1440x1080. Thank you Media Encoder!

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    1 reply

    kulpreet singh
    kulpreet singh
    Inspiring
    November 7, 2017

    Hi Raoult49681964,

    Please share more information and we will try to help.

    The new upgrade doesn't convert anymore the file shot with my old camera Sony HZ1 HDV 108050i 1440x1080.

    • Are you not able to import these clips into Media Encoder?
    • Is there any error while importing or while converting?

    Thanks,

    Kulpreet Singh

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