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logintouninstall_lol
Participant
May 23, 2021
Question

unnecessary uninstall process

  • May 23, 2021
  • 2 replies
  • 442 views

This has got to be the worst uninstall process I have ever come across. I havent used any adobe software in over a year and I try to uninstall creative cloud. I can't because other apps depend on it. OK so i try to uninstall premiere and encoder and BAM i have to log in to my account to access creative cloud to even have the OPTION TO UNINSTALL. I dont remember what the f email i used, let alone my password to log in so I can get this junk off my computer. I finally get logged in only to have to wait for creative cloud to UPDATE before I can uninstall the dependencies just so i can uninstall creative cloud. Complete waste of time. I am never using another Adobe product again. I will find and support any alternatives to the crap that adobe has become in the last decade. My biggest turn off for this product was the requirement of creative cloud. Let me just install the crap I want and not download additional garbage to my pc just to take up space and give me ads about products I am not interested in.

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2 replies

Peru Bob
Community Expert
Peru BobCommunity Expert
Community Expert
May 31, 2021

There is, of course, the nuclear option: Reinstall the operating system.

It's not the most convenient way, but is effective and will give you a clean slate to reinstal other apps.

Brandon Loshe
Brandon Loshe
Legend
May 31, 2021

Sorry for the hassle. Yeah, I totally understand. Oftentimes I miss the old days, too. Things were a little simpler back then. But yeah, now the Creative Cloud desktop app manages all of the installs and uninstalls. There's pros and cons to it. But it is also an Adobe app, which of course has to be logged in to use.

 

Another more aggressive way to wipe your computer of any traces of Adobe is to use the Creative Cloud Cleaner Tool. If I remember right, I don't think you need your Adobe username and password to use. But don't hold me to that. Here is the link with more information on how to do that: https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Hope this accomplishes what you're trying to do.

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