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Participant
May 11, 2022
Answered

Updated to Media Encoder 22.4 , now I cannot "interpret footage" (120fps proxy workflow)

  • May 11, 2022
  • 27 replies
  • 21647 views

As my subject line says, I updated to 22.4 and now I do not have the option to "Interpret Footage" (it's greyed out) after I send my footage from Premiere Pro to Media Encoder. If you aren't familiar with the 120FPS workaround, I interpret 120fps footage to 23.976 in PP and in ME so I avoid the 60fps issue. I have now downgraded to (22.3.1) until there is a solution. Really hurts my workflow.

Correct answer Zvoss

Unfortantely, I cannot.


Just downloaded the update yesterday and the fix seems to be working great. Thanks @Fergus H 

27 replies

Participant
July 7, 2022

Is there an update on this? I noticed nothing changed with the June 24th update. Same issue happening on our mac and our PC with the latest version. Any update on the panel. My workaround is to having to drag all the clips to the ME then choosing the preset and then hoping that Premiere will attach them. PC usually has no issues but the mac wont do it automatically.

Joost van der Hoeven
Community Expert
Community Expert
June 27, 2022

This sounds like a bug:
This is user to user forum where we users help each other. The Adobe engeneers do not always read everything here. If you feel strongly about a (new)feature or (bug) fix please post it on uservoice, as it will be read by the engeneers.
https://adobe-video.uservoice.com/forums/911233-premiere-pro

Fergus H
Community Manager
Community Manager
June 27, 2022

There's no need for anyone to post on the UserVoice forum. As you can see in the thread above, we are already well aware of the issue. 

Participating Frequently
June 29, 2022

Any updates? I have 2 weeks of rushes that I need to get through and proxy...

Fergus H
Community Manager
Community Manager
June 23, 2022

Hi all, 

I'd like to provide an update on this issue, as I know it's very frustrating. 

First, the Media Encoder team is currently working on this issue, with one of our most senior engineers devoted full-time to investigating the source of the issue and fixing it. I do not yet have an estimate for a fix. 

Second, we have created a Premiere Pro panel as a short-term workaround to this issue. The panel automates creating a matching source / proxy clip pair where both the source media and the proxy media are using the correct frame rate (that is, the frame rate you selected via the Interpet Footage command). While the panel is definitely not a permanent fix, we hope that it will be useful. The next step is for me to meet (already scheduled) with a couple of customers from this thread to review the panel, its instructionss, and to make sure we haven't missed anything. Once that is done, I will post another follow-up here about how to get the panel. 

Regards,

Fergus

Participating Frequently
June 23, 2022

Amazing stuff, thank you Fergus!

Fergus H
Community Manager
Community Manager
June 20, 2022

Hi all, 

I'd like to follow up on my earlier post to provide some more information about this issue and to confirm that we fully understand the problem. 

 

This issue occurs when working with high-speed footage that you'd like to display as slow motion. Some cameras have an option to do this in-camera: you choose the frame rate (e.g., 120 fps) and the playback frame rate (e.g., 24 fps). This footage, when played in Premiere Pro will play back as slow motion without any adjustment. Sony calls this "Slow & Quick"; Canon calls it "Slow & Fast". 

 

However some cameras don't support this option or the camera operator may not have used the options and instead just shot at a higher frame rate. In this situation, you'd use the Modify > Interpret Footage option in Premiere Pro to change the playback frame rate to achieve the slow motion effect. 

 

This works fine unless you need to create proxies for the footage. Premiere Pro does not do this correctly: the  Interpret Footage frame rate is ignored on proxies. (What we should do is create a proxy that is at the original frame rate of the footage and then apply the Interpret Footage frame rate to the proxy in Premiere Pro.)

 

The workaround to this is a trick with Media Encoder: 
1. Start the proxy creation in Premiere Pro. 

2. Switch to Media Encoder and stop the queue from processing. 

3. Select all the clips and use the Interpret Footage option to change the playback frame rate. 

4. Reset the queue status and restart the queue. 

 

This results in proxies that match the frame rate that was selected in the Interpret Footage option in Premiere Pro. 

 

This workaround doesn't work now, as the Interpret Footage option is no longer available in Media Encoder on clips that entered the queue via Premiere Pro's proxy feature. 

 

We're actively working on a permanent fix for this and, in the short term (i.e., this week) working on a different workaround for the original issue. There are a couple already but they have some downsides so we are working on testing and providing the right guidance. 

 

Stay tuned to this thread, as I will be providing an update before the end of this week. My sincere apologies for this problem. Candidly, it's annoying that proxies don't work correctly with the Interpret Footage option and for us to accidentally break the workaround for that problem adds insult to injury. 

 

Thanks

Fergus Hammond 

Robert Regan
Known Participant
June 21, 2022

Hi Fergus

 

That's bang on, we always needed to interpret footage and manually change the frame rate on slow motion clips for proxy, but that workaround has now been removed.

 

Thanks very much for the attention on this


If I'm overlooking anything someone please chime in!

 

All the best

Rob

Known Participant
June 18, 2022

I had the same problem and tried earlier versions of Media Encoder, but it turned out to be an issue with Premeire Pro. Uninstall PreP 22.4 and install v. 20. 

Fergus H
Community Manager
Community Manager
June 12, 2022

Thanks for reporting this. We're looking into it. 

Robert Regan
Known Participant
June 12, 2022

Thanks for the response.

 

Premiere 2022 seems to have a lot of issues. It doesn't import FX9 and FX6 material in Slog3 correctly either and the user has to manually change the colourspace to Rec709 instead of Slog3 or a LUT is always applied, and looks really blown out and wrong.

 

Pleased to see Premiere 2021 works on Apple Silicon now, I've reverted back to 2021 apps, but many of the freelancers I work with are continually frustrated by Premiere Pro's unreliable performance, I know quite a few people that are already learning Resolve in order to move over to it, as it performs a lot better, and more reliably.

 

I also have persistent render and export issues which don't seem to be resolvable even when having Adobe remote into my system and work on it.

 

Thanks

Rob

Participant
June 27, 2022

I'm glad I've seen your message, Rob.

 

I've come to this page because I'm having trouble with the Interpret Footage issue - however, I'll be working with some Slog3 from an FX6 tomorrow for the first time, so this is a helpful note to read. Could I ask - is it advisable to revert to Premiere 2021 to avoid the Slog 3 issue?

Robert Regan
Known Participant
June 12, 2022

Same problem. I use 50fps material shot on FX9 and A7S III and frequently make proxies and interpret to 25fps

 

Please address Adobe, this is just one of many problems that never seem to get improved. As someone else said leaning closer and closer to moving to Resolve each day as Premiere increasingly can't be trusted on a daily basis for professionals that need to deliver work.

Participating Frequently
June 16, 2022

Same here: very dissapointing to find out that such a simple and essential workflow all of a sudden doesn't work anymore in Adobe Premiere. It is frustrating and it left me as a professional editor stranded.

Participant
June 9, 2022

I am having the same problem and it's ruining my workflow because I always use 60fps for one of my projects and I interpret it all to 23.976. I need to make proxies for myself and my team that match. Also I tried going back to previous versions of media encoder and it won't let me interpret the footage even in previous versions. 

jacobmccoy
Participating Frequently
June 9, 2022

@Riley239332039ck6 It is actually Premiere itself that will need to be reverted to the older version. I am able to Interperet Footage in Media Encoder when creating proxies from Premiere 22.3.1. 

Participant
June 9, 2022

Thanks, this worked for me. This is so bad from Adobe. So bad.

jacobmccoy
Participating Frequently
June 9, 2022

Replying to bring attention!

This is another really bad workflow getting worse!

A workaround for a workaround!

Participant
May 27, 2022

I'm having the same problem