Skip to main content
G
gklindt
Inspiring
January 3, 2019
Question

What is does this code mean "Error code: -1609629695"

  • January 3, 2019
  • 1 reply
  • 1547 views

What does the error code actually mean.

Yeah, I could go and alter something in my timeline at that point, even though the same scene rendered 3 times without the error.

I more want to know what this code is. Like if you get an error code from Microsoft, you can look it up and see what it is. So what does this one mean? I search for it and all I see is people doing random changes to get a "fix" vs. knowing what the issue really is and fixing that.

    This topic has been closed for replies.

    1 reply

    Vinay Dwivedi
    Adobe Employee
    Vinay Dwivedi
    Adobe Employee
    January 16, 2019

    Hi Gideon,

    This may be due to some GPU accelerated effects applied on your timeline and Graphics card is unable to compile them.

    Under your File menu>project settings, change your renderer to Software Only instead of CUDA or OpenCL.

    Try to check the driver version of your GPU and if it is NVidia or Intel update them directly from the manufacturers website.

    You can also try this for the Effects which were not getting rendered, try to render them one by one till the entire timeline is completely rendered, export the entire video and check.

    Adobe Premiere Pro Help | Rendering and previewing sequences

    Important Information on GPU and GPU Driver Requirements | Adobe Blog

    //Vinay

    darreni31493068
    darreni31493068
    Participant
    January 17, 2019

    Hi

    I am getting this error too

    I'm not sure why this is happening. I have changed my project settings to  software only and it still fails at the same place.

    I don't have any complex transitions in the animation. I only have position and scale transitions. I'm relatively new to this and an working on a project for work.

    Any help would be appreciated

    Thanks

    Darren

    Vinay Dwivedi
    Adobe Employee
    Vinay Dwivedi
    Adobe Employee
    January 17, 2019

    Hi Darren,

    Are you able to export from Premiere Pro?

    Let me know your GPU make and model and the driver version.

    Also, go to below location and rename this folder to old_13.0.

    • For Windows: \Users\<username>\Documents\Adobe\Adobe Media Encoder\13.0\
    • For mac OS: <drive>/Users/<username>/Documents/Adobe/Adobe Media Encoder/13.0/

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices