When I create proxies in Premiere Pro, it won't open in Media Encoder

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When I create proxies in Premiere Pro, it won't open in Media Encoder. I already tried to enable PP and Media Encoder in the files section of the system preferences and it won't work. Please help me.

Freeze or hang
Error or problem
Dynamic link
Export or render
Tips and tricks

Sumeet_Kumar_Choubey

Adobe Employee

Hi christophe_7911,

Sorry to hear about this. Could you please confirm the exact version of Premiere Pro & Media Encoder you are using?

Thanks,

Sumeet

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christophe_7911Author

Participant

Hi Sumeet,

Thank you for your quick response. It is 25.5. for both.

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Sumeet_Kumar_Choubey

Adobe Employee

Thanks for confirming that. Are you using any custom Proxy preset or one of the default ones? Also, are you able to queue an export to Media Encoder using the Send to Media Encoder option in the Export tab?

-Sumeet

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