插件无法使用Plug-ins are not available

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提示您已断开链接，检查您的网络链接，然后重试

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Harshika VermaCorrect answer

Community Manager

hi !

Thank you for your reply.

I check the path... I can't see the folder "Plugins".

But i try to creat a folder "plugins", and open XD, still can't install .

Thank you for performing the troubleshooting steps. I'd request you to please try creating a new user account of your system. Please check out this tutorial on how to create a new user account of your system: Windows 10 - How to Create a New User Account - YouTube

Let me know if that works for you.

Thanks,

Harshika

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佳螢蔡76011871

Participant

>"< it's so bad... me too...

i can see all plugins, but i can't install.

i already try another network, still can't install.

my platform : Windows 10 家用版 and XD Version is 21.1.12.3

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Harshika Verma

Community Manager

Hi there,

Sorry to hear you're having trouble installing plug-ins in XD. I understand it could be annoying. I'd like to check if you're able to see the plugins folder in this location.

Here’s what the path should look like: - \AppData\Local\Packages\Adobe.CC.XD_adky2gkssdxte\LocalState\plugins.

Please let me know if you're able to see the folder "Plugins" and then will take it from there.

Thanks,

Harshika

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