Skip to main content
thibautc
Participant
Feb 16, 2021 1:20 PM UTC
Answered

Abode XD get stuck when you change color opacity

Hi, i've been stuck all morning long because of a bug i've found.

When i try to change the opacity of a color by clicking the opacity number and draging up or down the number, i can't undo anymore and my changes get stuck and doesn't upload to the cloud.

I need to restart XD to make it work again. 

 

 

I hope it can help some people that got the issue too, and maybe make it corrected asap 🙂 

 

 

This topic is closed to new replies. Start a new post to keep the conversation going.
Harshika Verma
Harshika VermaCorrect answer
Community Manager
Mar 5, 2021 5:42 AM UTC

Hi there,

 

We are sorry for the delay in response. Are you still experiencing the issue with XD 37.1 version? I am unable to reproduce the issue at my end on my windows machine. I would suggest try switching focus from XD app for a while.

 

Please feel free to update the discussion if your need further assistance from us. We would be happy to help.

 

Thanks,

harshika

View reply

5 replies

Rajasekhar_Reddy
Participating Frequently
Feb 16, 2021 3:58 PM UTC

Hello there,

Thanks for writing us, Hope you are closing the colour picker and doing undo operation. For better understanding of the issue  please share the following details.

 

1) which version of XD you are facing this issue?

2) Is this happening with all the files or any specific file?

3) It would be great if you share a video demonstrating the issue.

 

Regards,

Rajasekhar.

 

Translate
thibautcAuthor
Participant
Feb 16, 2021 5:15 PM UTC

Hi ! 

 

I'm using the 37.0.32 version.

It is happenning with all my files (all of them are on the cloud, and shared with co-editing)

And i even tested it on my fellow's computer and it did the same.

 

I have no possibility of making a video right now, i hope my explanations were clear enough !

 

Thanks !

Translate
Harshika Verma
Community Manager
Harshika VermaCommunity ManagerCorrect answer
Community Manager
Mar 5, 2021 5:42 AM UTC

Hi there,

 

We are sorry for the delay in response. Are you still experiencing the issue with XD 37.1 version? I am unable to reproduce the issue at my end on my windows machine. I would suggest try switching focus from XD app for a while.

 

Please feel free to update the discussion if your need further assistance from us. We would be happy to help.

 

Thanks,

harshika

Translate
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices