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Vincent5C96
Participant
January 20, 2021
Question

Access XD prototype with SSO

  • January 20, 2021
  • 1 reply
  • 894 views

Hi all, 

I'm working for an agency which would like to switch to Adobe XD, and give access to prototypes to our client through our CMS. So we'd like to secure the prototype (not set them as public), and since our clients are already logged in on our platform, we'd like them to just click on a prototype link and access it and their name to appear when posting comments. 

 

Would you know if that's possible? I've tried to read through the API doc, but I'm getting very confused with what can be done and how that works. 

 

Many thanks in advance!

    This topic has been closed for replies.

    1 reply

    Rishabh_Tiwari
    Community Manager
    Rishabh_TiwariCommunity Manager
    Community Manager
    January 20, 2021

    Hi Vincent,

     

    Thanks for reaching out. In XD we do have an option to share a private link as well. For more information, please refer to this article: https://helpx.adobe.com/bg/xd/help/share-embed-designs-prototypes.ug.html#create-links-share-prototypes

     

    Let us know if that helps or if you need any further assistance.

     

    Regards

    Rishabh

    V
    Vincent5C96Author
    Participant
    January 22, 2021

    Hello Rishabh,

     

    Thanks for taking the time, but that does not answer the question. 

    We know that you can protect a prototype. 

    Maybe I didn't make myself clear: we've got a platform, and we'd like our client that are logged in on our platform (we know them, we've got their email address and a name) to access private prototypes without having to do any log in, password typing...we just want them to be automatically identified and interact with the prototype without an XD account. 

     

    That what SSO are meant to offer, and I see that for Enterprise account there's an SSO functionality, but I can't find any clear answer to the scenario I'd like to cover. 

     

    I've tried to talk to someone at Adobe for days, and I was supposed to be talking to a technical contact, but they didn't even know what SSO was. And they just hang up after 30 minutes of not helping at all and giving me another number that didn't work. So I'm quite desperate, and cross with Adobe for the poor commercial service they are offering. 

     

    I know there's a premium support somewhere, but I can't access it if I haven't subscribed yet. Kafkaesque.

     

    Has anyone covered such a scenario?

     

    Many thanks all, "you're my only hope"

    HARSHIKA_VERMA
    Community Manager
    HARSHIKA_VERMACommunity Manager
    Community Manager
    February 5, 2021

    Hi Vincent,

     

    Sorry for the delay in response. I would suggest going through this article: https://spark.adobe.com/page/D9QiA1qGIHo62/ which might help you in explaining it in details.

     

    Thanks,

    Harshika

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