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Participant
Oct 8, 2020 9:13 AM UTC
Answered

Adobe Cloud not available, Autosave and Sharing not possible

Hello,

 

currently Im not able to access my work saved on the cloud. Therefore sharing and accessing shared links is not possible. The customer and me depend on that. What can I do? Is the cloud have issues currently? 

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    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Oct 8, 2020 11:03 AM UTC

    Hi Mathia,

     

    Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

    1 reply

    Rishabh_Tiwari
    Rishabh_TiwariCorrect answer
    Legend
    Oct 8, 2020 11:03 AM UTC

    Hi Mathia,

     

    Sorry to hear about the trouble. Could you please try the suggestions shared here: https://helpx.adobe.com/creative-cloud/kb/arent-my-files-syncing.html

     

    Let us know if this helps or if you need any further assistance.

     

    Regards

    Rishabh

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