Adobe Experience Design (Official Version)

Hello,

I have a Windows 10 Pro PC with Creative Cloud installed.

I saw that Adobe XD is not compatible with my system because it says I don't have DirectX 3D DDI version 10 installed in my PC.

So, I have to say that I do have this version, I took a look for this from the application "dxdiag" (DirectX Diagnostic Tool).

Here's the screenshot:

How can I fix that and install XD correctly?

This topic has been closed for replies.

Correct answer Colin Holgate

There is an ongoing discussion over here, that may have some suggestions that help, though some people are still having problems:

Colin HolgateCorrect answer

Inspiring

There is an ongoing discussion over here, that may have some suggestions that help, though some people are still having problems:

Legend

Adobe Employee

If you are still facing the issue, please follow the steps that I have shared in a message with you.

Regards,

Cherishy

Creative Cloud Desktop team

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