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Christian24873386gu30
Participant
Jun 15, 2022 7:42 AM UTC
Answered

Adobe XD 51.0.12 not working on macOS 13.0 Ventura

Adobe XD 51.0.12 not working on macOS 13.0 Ventura. The App refuses to start. No error message visible.

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    rachel25141376eupkCorrect answer
    Inspiring
    Jul 11, 2022 10:26 AM UTC

    Solution.

    -Uninstall Adobe XD.
    -Open Finder, and navigate to /Applications/Adobe XD.
    -Right-click the Adobe XD application or Adobe XD.app and choose Move to trash.
    -Reinstall Adobe XD from Creative Cloud Desktop.

     

    Regards,

    Rachel Gomez

    View reply

    13 replies

    Mari272651412lxm
    Participating Frequently
    Nov 23, 2022 10:24 AM UTC

    Hey , did you solve this problem?

     

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    Christian24873386gu30Author
    Participant
    Nov 23, 2022 10:29 AM UTC

    Everything is working as expected now.

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    Mari272651412lxm
    Participating Frequently
    Nov 23, 2022 10:39 AM UTC

    Thanks fot the answer, Could you tell me how you solve it.

    Because I have the same problem, I installed Ventura and Adobe XD does not work, says:

    “Adobe XD” is damaged and can’t be opened. You should move it to the Trash.

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    nick_db
    Participating Frequently
    Jul 24, 2022 11:36 AM UTC

    In finder go to apps. look for creative cloud, in the list is creative cloud uninstaller, select this option. You will be prompted to uninstall or repair, select repair. Everything seems to work afterwards.

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      rachel25141376eupkCorrect answer
      Inspiring
      Jul 11, 2022 10:26 AM UTC

      Solution.

      -Uninstall Adobe XD.
      -Open Finder, and navigate to /Applications/Adobe XD.
      -Right-click the Adobe XD application or Adobe XD.app and choose Move to trash.
      -Reinstall Adobe XD from Creative Cloud Desktop.

       

      Regards,

      Rachel Gomez

      Translate
        Harshika Verma
        Community Manager
        Harshika VermaCommunity Manager
        Community Manager
        Jul 12, 2022 12:20 AM UTC

        Thanks, @rachel25141376eupk, for sharing the solution that worked for you. This might help our customers in the community resolve their issues.

         

        Thanks,

        Harshika

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        Mari272651412lxm
        Participating Frequently
        Nov 23, 2022 10:38 AM UTC

        Hello I have the same issue with adobe XD, I installed Ventura, and Adobe XD does not open.

        “Adobe XD” is damaged and can’t be opened. You should move it to the Trash.

        Translate
        italosan
        Community Expert
        italosanCommunity Expert
        Community Expert
        Jun 15, 2022 10:16 AM UTC

        Hi, MacOS Ventura is still in beta and it is likely that not all apps will launch or function properly.

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          Yaakov Kossoy
          Participating Frequently
          Oct 21, 2022 5:07 PM UTC

          Now that we know that MacOS Ventura will be out on October 24, are there any compatability issues that we all should be aware of?  Or should we hold off a bit before we do the upgrades?

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