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williamf96970285
williamf96970285
Participating Frequently
December 14, 2023
Question

Adobe XD - All artboards missing

  • December 14, 2023
  • 1 reply
  • 200 views

I have lost months' worth of work on a project! Not happy!!!

 

Prior to finishing my day's work on an Adobe XD project, I sent out the published link to all stakeholders and logged off my work computer for the day. To my surprise this morning when I logged on and checked my Adobe XD project file, all the artboards were missing from my project file. The project file is being saved to the Adobe XD Cloud. I tried downloading the version from the cloud and same results. Unfortunately I do not have a saved local file.

 

PLEASE HELP!!!

      1 reply

      HARSHIKA_VERMA
      Community Manager
      HARSHIKA_VERMACommunity Manager
      Community Manager
      December 19, 2023

      Hi @williamf96970285,

       

      We are sorry for the delay in response. Could you please confirm if the issue has been resolved or not? For immediate assistance, please reach out to our support team for direct assistance.

       

      Hope it helps.

       

      Thanks,

      Harshika

       

       

      williamf96970285
      williamf96970285Author
      Participating Frequently
      December 21, 2023

      No resolution. I was able to locate a save 5 hours earlier that had all artboards. What is paciluar is that there were no saves for 5 hours and then on hour 5 it saved and all artboards gone.

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