Adobe XD app states "update needed," but no updates available in CC.

Forum|Forum|8 years ago
July 17, 2017
2 replies
1659 views

XD states the app is out-of-date and update needed, however, there are no updates available in CC. I've tried uninstalling and reinstalling, and that did not work either. Any thoughts/fixes for this? See screenshots below.

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Correct answer elainecc

There are a couple of things you can try.

You should try clicking on the gear in the Creative Cloud desktop application and then selecting "Check for App Updates" to see if you get a new version
If you're on an enterprise account, it's possible your IT manager has not updated the version of XD available for use.

Let us know if either of these work!

Thanks,

-Elaine

elainecc

Correct answer

Community Manager

There are a couple of things you can try.

You should try clicking on the gear in the Creative Cloud desktop application and then selecting "Check for App Updates" to see if you get a new version
If you're on an enterprise account, it's possible your IT manager has not updated the version of XD available for use.

Let us know if either of these work!

Thanks,

-Elaine