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July 19, 2019
Question

Adobe XD: cannot deploy in Windows 10 1809

  • July 19, 2019
  • 2 replies
  • 429 views

When I try to run the Adobe XD setup (version 21.0.12.11) in Windows 10 1809, one of two things happen:

If I'm the local admin, it installs fine, but only for that user.  No powershell window pops up.

If I run it as the System user using psexec or Kace or Altiris, I see a powershell window pop up, but then it ultimately fails.

This seems to be the powershell command, but I think the error is with the 3rd dependency having "a newer version already installed".

C:\Windows\System32\WindowsPowerShell\v1.0\Powershell.exe "Add-ProvisionedAppxPackage -Online -PackagePath "C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\SparklerApp.appx" -DependencyPackagePath "C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.VCLibs.x64.14.00.Desktop.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Framework.1.3.appx",

"C:\adobeTemp\ETRBF5F.tmp\1\SparklerApp\Dependencies\x64\Microsoft.NET.Native.Runtime.1.4.appx" -SkipLicense"

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2 replies

Preran
Legend
July 22, 2019

In addition to what Ares said, I suggest getting in touch with our tech support team using this link Contact Customer Care

Thanks,

Preran

Ares Hovhannesyan
Community Expert
Community Expert
July 20, 2019

Thank you for using Adobe Xd. For quick reply can you share your post as bug on adobexd.uservoice.com