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Participant
May 5, 2022
Question

ADOBE XD CANNOT VERIFY MY SUBSCRIPTION

  • May 5, 2022
  • 2 replies
  • 388 views

I have logged out and back into CC and rebooted my pc ..nothing worjs

I have adobe enterprisse with my work and it includes xd which i have been using for years

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    2 replies

    HARSHIKA_VERMA
    Community Manager
    Community Manager
    May 10, 2022

    Hi parissa2432587345d4,

     

    We are sorry for the trouble. We would like to follow up on your issue. Are you able to resolve the issue by following the steps shared by our Product team? 

     

    Please feel free to update the discussion if you need further assistance.

     

    We would be happy to help.

     

    Thanks,

    Harshika

    Community Manager
    May 5, 2022

    Hi there,

     

    Thank you for reaching out and sorry to hear you're having trouble using Adobe XD. Would you mind trying the steps mentioned in this article: https://community.adobe.com/t5/adobe-xd/solved-can-t-verify-my-subscription-status-windows/td-p/1061...? Let us know if that helps.

     

    Thanks,

    Madhumati