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7mo0do
Known Participant
May 16, 2020 6:13 PM UTC
Question

Adobe Xd CC libraries

Hello,

Right now I'm facing a problem in CC libraries. Whenever I open Adobe XD libraries it says:

Something went wrong initializing Creative Cloud Libraries.

Note: this problem shows in Adobe XD only.

I have tried many Adobe solution but none of them works.

Any clue?

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    4 replies

    Peter Villevoye
    Community Expert
    Community Expert
    May 16, 2020 10:29 PM UTC

    Before we start tossing in a dozen possible suggestions, could you please state which "Adobe solutions" you already tried ? I guess logging out and back in again with your Adobe CC Desktop application was one of them ?

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    7mo0do
    7mo0doAuthor
    Known Participant
    May 16, 2020 10:33 PM UTC

    Yep.

    I tried logging out and didn't work.

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    Peter Villevoye
    Community Expert
    Community Expert
    May 17, 2020 12:29 AM UTC

    Please indicate what else you tried. You mentioned "many Adobe solutions", and I'm not so keen on guessing the others one by one. And also state on which system, and Adobe XD and CC Sync version you're working. You can find them in the About dialogue, like here:

    Note: it might be better to contact Adobe technical support about this.

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