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asif355
Participant
May 20, 2020 3:01 PM UTC
Question

ADOBE XD color picker is not working properly after XD update.

After my recent Adobe XD update my color picker looks something like black blot(as in image) and it does not work. I am unable to select any color from anything. Please help me with the fix. Thanks.

 

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5 replies

Harshika Verma
Community Manager
Harshika VermaCommunity Manager
Community Manager
May 20, 2020 3:58 PM UTC

Hi there,

 

Sorry to hear you are having trouble using color picker in XD. We would like to know a few more details like-

 

  • Is it happening with every file or with a specific file?
  • Please share the screenshot of your about XD info page.
  • Have you checked the latest update to your graphic card driver?

 

We will try our best to help.

 

Thanks,

Harshika

 

 

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asif355Author
Participant
May 21, 2020 7:24 AM UTC

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