I updated XD to the latest version and after that one of my files crashes every time I move an artboard or try to create a new one. It only seems to happen with one file so far, the others seem fine.
I updated my operating system, but that did not fix the issue.
Hi Blanca,
Sorry to hear about the trouble. We can surely test this on our end so will it be possible for you to share the file and the system logs with us? If yes, please add the file to shared cloud storage and share the link through DM by clicking on my name and then send a message. To collect the system logs please follow the steps shared here: https://helpx.adobe.com/creative-cloud/kb/cc-log-collector.html
Note: While sending the message, please add this discussion link in the subject.
Regards
Rishabh
Already have an account? Login
No account yet? Create an account
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices