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PaJe1005
Participant
Jul 12, 2020 9:41 PM UTC
Question

Adobe XD crashes on "preview"

Hey everyone,

I recently bought a windows laptop for working purpose and XD works fine until I try to preview my work. It becomes blank for a few seconds before crashing.

Never had this problem on Mac, and my XD is updated to the latest version.

Any ideas on the cause of this issue ? Are there any solutions ?

Thanks !

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    9 replies

    Ares Hovhannesyan
    Community Expert
    Community Expert
    Jul 13, 2020 10:27 AM UTC

    Can you info  of OS and hardware? 

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    PaJe1005
    PaJe1005Author
    Participant
    Jul 13, 2020 9:18 PM UTC

    I'm on Windows 10 and my laptop is the Huawei Matebook X Pro 2020. 

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    italosan
    Community Expert
    Community Expert
    Jul 14, 2020 10:05 AM UTC

    Do you happen to see a blank screen when you start Adobe XD?

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